Hosted Voice
HM Telecom FOR CLOUD PBX
A scalable and cost effective solution for those who want to communicate better
WHY HM Telecom FOR CLOUD PBX
It offers all the advanced features and functionalities of a traditional on-premises PBX.
Simple to deploy, highly secure and reliable, easy to manage and feature-rich enhancing user productivity
The scalable technology means that you can expand your PBX when and where you need to suit your changing business needs.
Benefits
Cloud Base
Saves you time and Money
Scalable
Works with what you already have
Unifies messaging services
Fast and easy set up
Works everywhere
Simplified billing structure
Pre-configured hardware (plug and play)
State-of-the-art telephony features
Large selection of brand leading hardware
HARDWARE YEALINK
• Reputable one of the worlds best
• Reliable
• Brand power provides a
competitive advantage to you
• Cost Efficient
☑Global leading (Cloud
PBX ) terminal solution
provider
☑100+ patents and
copyrights covering cloud,
audio, video & wireless
technologies
☑Global TOP2 SIP phone
provider and TOP 1 Cloud
PBX Brand in Europe
☑Global TOP2 SIP phone
provider and TOP 1 Cloud
PBX Brand in Europe
HOW IT WORKS
When quality is everything, our Cloud PBX delivers a service that ensures high quality.
- Components efficiently positioned to reduce latency on VoIP calls
- Large-pipe network = greater call capacity
- Unified Communication over-provisioned with sufficient bandwidth for rapid demand changes
User Licence Options
• Automated attendant/IVR
• Presence (BLF)
• Hunt groups
• Agent groups (Call Queuing)
• Simultaneous ringing/’Twinning’
• Desktop and Mobile App
• Call diversion
• Voicemail to your email
• Simple call recording
• Music on hold
• Group park
• Simple conference room
• Paging
• Admin portal access to manage user settings
CLOUD PBX FUNCTIONS
THE SOLUTION
1. NBN Internet connection
2. Engineer Installation
3.Phone Hardware
4. 4G Back up Modem Router
5.POE Switch
SOLUTION CONFIGURATION
Pick your value plan
STEP 1
Pick your handset option
STEP 2
Pick your Router / POE switch
STEP 3
Professional installation
STEP 4
THINGS YOU NEED TO KNOW
THE FINE PRINT...
The NEW internet connection can take up to 4–5 weeks to be supplied
The Porting of your existing numbers can take up to 6 weeks to be ported in from application
When the NBN becomes available there is no disruption to service / we can simply upgrade you to an NBN service if you need to upgrade
We will provide customised training and support model for the deployment of the product
SUPPORTED VS UNSUPPORTED SERVICES
The hardware devices not provided through HM Telecom will not be considered supported and will receive a best effort SLA
We do recommend Dedicated Connections for HV. Shared Connections will not be fully supported and will receive a best effort SLA
Cloud PBX solutions that will not use HM Telecom Network services will not be considered fully supported and will receive a best effort SLA